Billing and Refund Policy

Effective September 11, 2026

HELD does not currently charge for product access. Every HELD scheduling feature is available free through January 1, 2027, so there is no subscription to cancel and no product-access charge to refund during this period.

No automatic charges

HELD does not require a card or automatically enroll users in a future paid service. If paid access is introduced later, users will receive clear pricing and terms and must opt in separately before any charge can occur.

Unexpected charges

If you believe a charge using the HELD name is incorrect or unauthorized, contact us promptly so we can investigate. Do not email card or bank-account details.

Contact

Send billing questions to hello@heldcalendar.com and include the account email and any available transaction reference.